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SEE WHAT YOUR CASE IS WORTH!

Bank of America class action alleges it failed to respond to mortgage loan requests

Bank of America Class Action Lawsuit Overview

  • Who: Plaintiff Lynne Warshaw filed a class action lawsuit against Bank of America.
  • Why: Warshaw claims Bank of America failed to respond to requests for information and to correct errors related to borrowers’ residential mortgage loans.
  • Where: The lawsuit was filed in Florida federal court.

A new class action lawsuit alleges that Bank of America failed to respond to requests for information and to correct errors related to borrowers’ residential mortgage loans.

According to the Jan. 24 lawsuit, Bank of America allegedly refused to provide call recordings that borrowers are entitled to, misled borrowers about response times, and created the illusion of timely responses while failing to meet deadlines.

Warshaw seeks to represent:

  • Florida loan borrowers who received misleading response timeline letters.
  • U.S. loan borrowers who requested call recordings but were denied access.
  • U.S. loan borrowers who received late-dated response letters with postmarks beyond the deadline.

Bank of America Failed to Provide Requested Call Recordings

The lawsuit accuses Bank of America of violating the Florida Consumer Collection Practices Act and the Real Estate Settlement Procedures Act. Warshaw is demanding a jury trial and seeking declaratory and injunctive relief, as well as statutory and actual damages.

Late last year, Bank of America agreed to a $3.25 million class action settlement to resolve claims it failed to send proper notices to Pennsylvania borrowers after repossessing their vehicles.

The plaintiff is represented by Scott D. Hirsch of Scott Hirsch Law Group PLLC.

Case Information: Lynne Warshaw v. Bank of America N.A., Case No. 0:25-cv-60136, in the U.S. District Court for the Southern District of Florida.

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